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AMO (application management outsourcing) - GovITwiki


AMO (application management outsourcing)

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The ongoing maintenance; management; conversion; enhancement and support ofan application portfolio by an external company. AMO; a subset of applicationoutsourcing (see separate entry); includes changes that generally take less thansome predefined time to implement (for example; 10 days or 30 days). Examples ofmaintenance include regulatory changes; software upgrades; new releaseinstallations and "fix it if it breaks" troubleshooting. AMO may involve the transfer ofpeople and application software to the vendor.

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